Question 1

What types of items do you remove?

Accepted Answer

We remove almost anything that's not hazardous! This includes furniture, appliances, electronics, mattresses, yard waste, construction debris, office equipment, and general household junk. If you're unsure about a specific item, just give us a call.

Question 2

Do you offer same-day junk removal?

Accepted Answer

Yes! We offer same-day service when availability allows. Call us in the morning, and we'll do our best to get to you the same day. For guaranteed scheduling, we recommend booking at least 24 hours in advance.

Question 3

What items can't you take?

Accepted Answer

For safety and regulatory reasons, we cannot remove hazardous materials (chemicals, paint, asbestos), medical waste, biohazards, explosives, ammunition, or radioactive materials. If you have questions about specific items, please contact us.

Question 4

Do you clean up after removing items?

Accepted Answer

Absolutely! We don't just haul your junk away—we also sweep up the area where items were removed. Our goal is to leave your space cleaner than we found it.

Question 5

Can you remove items from anywhere on my property?

Accepted Answer

Yes, we handle all the heavy lifting! Whether your items are in the attic, basement, backyard, garage, or anywhere else on your property, our team will do the work. You just point, and we haul.

Question 6

What is the Trash Can to Curb service?

Accepted Answer

It's our subscription service for people who can't—or don't want to—take their trash bins to the curb. We wheel your trash, recycling, and yard waste bins out on your scheduled pickup day and return them to your garage or storage area after the truck comes through.

Question 7

Who uses Trash Can to Curb?

Accepted Answer

Seniors, people recovering from surgery, busy professionals, frequent travelers, and anyone who just doesn't want to deal with trash day. It's surprisingly popular with people who have long driveways too!

Question 8

What are the Trash Can to Curb pricing options?

Accepted Answer

We offer three plans: Weekly Service at $40/month (4 pickups), Bi-Weekly Service at $25/month (2 pickups), and One-Time Service at $15 for a single trash day. No contracts—cancel anytime.

Question 9

What bins are included with Trash Can to Curb?

Accepted Answer

All of them! We handle your trash, recycling, and yard waste bins. If you have multiple bins, we'll take them all out and bring them all back.

Question 10

How is pricing determined?

Accepted Answer

Our pricing is based on the volume of space your items take up in our truck. We offer transparent, upfront pricing after a quick assessment. You'll always know the price before we start, with no hidden fees or surprises.

Question 11

Do you offer free estimates?

Accepted Answer

Yes! We provide free, no-obligation estimates. You can get a rough estimate over the phone, or schedule a free in-person estimate online and we'll come out to quote the job.

Question 12

What payment methods do you accept?

Accepted Answer

We accept cash, all major credit cards, debit cards, and digital payment methods. Payment is due upon completion of the job.

Question 13

Are there any additional fees I should know about?

Accepted Answer

Our quotes include labor, loading, hauling, and disposal. Additional fees may apply for extremely heavy items, items requiring special handling, or locations with difficult access (like items that need to go down multiple flights of stairs).

Question 14

Do you offer discounts?

Accepted Answer

We offer competitive pricing and occasional promotions. Senior citizens, military personnel, and returning customers may qualify for special discounts. Ask us when you call!

Question 15

How do I schedule a pickup?

Accepted Answer

Scheduling is easy! You can call us at (360) 610-9233, text us, or use our online contact form. We'll work with you to find a time that fits your schedule.

Question 16

What are your hours of operation?

Accepted Answer

We operate Monday through Saturday, 8 AM to 5 PM. We're closed on Sundays. For urgent needs, give us a call and we'll do our best to accommodate you.

Question 17

How far in advance should I book?

Accepted Answer

While we often have same-day availability, we recommend booking at least 24-48 hours in advance to guarantee your preferred time slot, especially during busy seasons.

Question 18

What if I need to cancel or reschedule?

Accepted Answer

We understand plans change! Please give us at least 24 hours notice if you need to cancel or reschedule. Late cancellations or no-shows may result in a small fee.

Question 19

Do I need to be home during the pickup?

Accepted Answer

While it's preferred that you or an authorized representative be present, we can work with you if that's not possible. Just let us know the items to be removed and ensure we have access to them.

Question 20

What areas do you serve?

Accepted Answer

We proudly serve Mount Vernon and the entire Puget Sound Region, including Skagit County, Whatcom County, and Snohomish County. This includes cities like Bellingham, Burlington, Anacortes, Sedro-Woolley, Everett, and surrounding areas.

Question 21

Do you charge extra for locations outside Mount Vernon?

Accepted Answer

Our pricing is consistent throughout our service area. There's no extra charge for standard locations. For areas at the edge of our service area, a small travel fee may apply—we'll always let you know upfront.

Question 22

Do you serve commercial locations?

Accepted Answer

Yes! We work with businesses of all sizes, including offices, retail stores, warehouses, and construction sites. We offer flexible scheduling to minimize disruption to your operations.

Question 23

What happens to my junk after you take it?

Accepted Answer

We're committed to responsible disposal. We sort through all items and donate usable goods to local charities, recycle appropriate materials (metal, electronics, cardboard), and only send items to the landfill as a last resort.

Question 24

Do you donate usable items?

Accepted Answer

Absolutely! We partner with local charities and donation centers to give your gently used items a second life. If you have items you'd like donated, just let us know.

Question 25

Are you licensed and insured?

Accepted Answer

Yes, Junky Gurus is fully licensed and insured. You can have peace of mind knowing your property is protected and we operate in full compliance with local regulations.

Frequently Asked Questions

Services

Pricing

Scheduling

Service Area

Environmental Responsibility

Still Have Questions?

Junk Guru